News by Topic
- Search Marketing
- Email Marketing
- Loyalty Marketing
- Mobile Marketing
- Social Marketing
- Viral Marketing
- Trends & Ideas
- Internet Marketing 101
Shoppers don't care for social integration of mobile apps
What grocery shoppers want from a mobile application is very simple, according to new research from Catalina Marketing, and that's to remain relevant to the task at hand while saving them time and money.
Personalized digital media firm Catalina Marketing has released new research that reveals what grocery shoppers want from mobile apps. The findings highlight what shoppers armed with smartphones believe are the main attributes they seek in a mobile app and they are time and money saving features that make them smarter and more efficient shoppers.
The main take-out from the study is that shoppers want app features to remain relevant to the task at hand - and integrating social media was bottom of the list of those features.
By a large margin, respondents to Catalina's survey of 1,000 smartphone owners who are the main grocery buyers in a household, said that integrating mainstream social networking into a shopping app was less important than features such as digital coupons, real-time coupons, reminders of what's on shopping lists, and the ability to track spending.
The research also revealed that shoppers see grocery shopping as a largely private activity, and most respondents did not want their social networks to know where they were shopping or what they were buying.
According to one survey respondent, "I'm not interested in sharing with the whole world what I am eating. If I did I would choose to post it myself and take pictures with my food like some people do. I don't see this app as contributing to the primary objective of a shopping app, which in my mind is to save money or make shopping easier."
Key findings from the study include:
- 45% use their smartphones frequently during shopping trips;
- 22% say they are not interested in using their phones while shopping;
- 54% of those surveyed can name two or more apps they use regularly for shopping.
"The data shows that a growing base of shoppers is looking for new and better tools to save them time and money and help them make better purchasing decisions," said Keith Anderson, vice president and senior analyst of RetailNet Group's Digital Advisory practice. "Retailers and brands that focus on the features shoppers find most helpful will improve their experiences, unlocking the potential for driving more impulse purchases, bigger baskets and greater loyalty."
Image via Shutterstock
- Top 3 social trends to watch in 2015
- Why clicks will regain importance in 2015
- Security concerns cause 23% of consumers to shop less online
- Mobile and online key resource for last-minute Christmas shoppers
- Third of consumers never pay full price online
- Online cash register bells will continue ringing on Christmas Day and Boxing Day
- Experts: App usage will change in 2015
- How data will influence 2015
Featured White Papers
- No Longer a Necessary Evil: How Modern CRM Empowers Sales
CRM has long been seen as a must-have sales tool. However, much of the value of traditional CRM accrues to...
- 7 Myths About Online Reviews
When it comes to building and maintaining trust in your brand, online reviews are an extremely valuable addition to your...
- Targeting (That's on target)
"Hopeful messaging is wasted messaging. Clear targeting means more than just Who. It also demands a knowledge of How, When,...
- Leveraging Facebook to Improve ROI on Brand Sites
Rather than deserting your brand site for a Facebook Fan Page, the best digital marketing strategies incorporate a Facebook presence...