News by Topic
- Search Marketing
- Email Marketing
- Loyalty Marketing
- Mobile Marketing
- Social Marketing
- Viral Marketing
- Trends & Ideas
- Internet Marketing 101
'This Is Not Spam' rates analyzed
No matter how carefully an email campaign is developed and implemented, some messages can still end up in a recipient's spam folder. Email intelligence company, Return Path, has analyzed how often people "rescue" such emails from spam folders, and why.
Most email programs allow users to examine their spam folder before deleting the contents, and provide the ability to "rescue" emails that have inadvertently ended up labeled as spam.
Return Path analyzed how many emails are rescued, known as the This Is Not Spam (TINS) rate. They found that, within a sample of more than one billion messages received during the first quarter of 2013, fewer than two per thousand (0.17%) were rescued from the spam folder.
However, senders whose messages usually reach the inbox 97% of the time, or more, had TINS rates triple that of all other senders (0.44%).
"Senders with high TINS rates share common traits that extend beyond email marketing best practices. They use data-driven intelligence to connect with consumers and study their behavior and make decisions that increase loyalty across all channels," says George Bilbrey, president of Return Path. "Deeper examinations of metrics like TINS offer great examples of how brands can use data to develop more value from email."
Return Path's study, available online, found that brands to which consumers are loyal enough to rescue them from the spam folder include Apple, Netflix, Target, Amazon, Match.com, United Airlines, and Etsy, among others that are listed by category in the study.
Image via Shutterstock
- Report: Email, mobile key to retail success
- Expert: Data key for financial campaigns
- "Fat" ads slowing down publishers' websites
- IoT making impact on business but barriers remain
- CPG brands spending more on digital ads than traditional
- Mobile video content more effective on publishers' website than social
- Email open rate in UK higher on tablets than US
- IAB: No YoY rise in UK ad-blocking
Featured White Papers
- Learn Why 83% of Advertisers Are Reporting Superior Outcomes With People-Based Ads
Traditional digital display advertising doesn't work. The information in this report is based on an online survey of 350 senior...
- 2016 Email Marketing Metrics Benchmark Study
To build a world-class marketing program, it's crucial to compare yourself to the best performers - but competitor data can...
- 10 Ways to Use Customer Lifetime Value to Reinvent Your Marketing Strategy
CLV insights can help you to attract high-margin customers, target clusters of customers with untapped value, and retain high-value customers...
- 16 Innovative Loyalty Programs of 2016
Engaging customers in a loyalty program is no easy feat. Read how 16 brands grabbed headlines in 2016 by launching...