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BizReport : Internet : May 17, 2013

Service industry occupations not safe from technology

For the last three decades or more, technology has swept aside manufacturing jobs. Robots and other computers and machines, controlled by software programs, build cars, consumer electronics and drive other manufacturing processes far faster and more efficiently than humans ever could.

by Helen Leggatt

White collar workers shouldn't be too lackadaisical about escaping the effect of technology on their careers. According to Associated Press analysis published earlier this year, "that same efficiency is being unleashed in the service economy". Accountants, paralegals, parking meter attendants, even travel agents, could see their jobs performed by increasingly sophisticated software in the future.

Sydney-based global recruitment firm,, have just published a list of occupations they think will taken over by technology in the coming decades.

The predictions, written as if looking back from the future, include travel agents (obsolete by 2025), interpreters and translators (obsolete by 2031 thanks to perfect audio translation developed by Google), and taxi drivers (obsolete by 2038 as self-driving cars become mainstream).

Check out the full list on's infographic.

Tags: computer software, employment trends, recruitment, technology

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