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BizReport : Ecommerce archives : April 15, 2013

Top 3 tips to improve cloud integrations

The cloud is making it simpler for businesses to expand through outside the building sales people, open cross country hubs or keep employee trainings up to date. Some small businesses have held back from the cloud because of costs and technological issues, but as one expert explains the cloud can be economically feasible even for the smallest business.

by Kristina Knight

Kristina: For a businesses looking to push into the cloud, what are your top 3 tips?

Mark Duffin, CEO and president of ServicePower: Businesses looking to go to the Cloud should keep it simple!
• Since there are many cloud offerings, outline your business requirements to clearly understand the benefits and disadvantages of the model.
• Leverage the cloud if you are a small businesses looking to get access to the kind of infrastructure that only large companies used to have.
• Take advantage of the cloud model if you have multiple organizational locations which allow access to application for easier collaboration between colleagues.

Kristina: What is ServicePower and how do you help businesses embrace the cloud?

Mark: ServicePower Technologies Plc (AIM: SVR) provides a mobile field management software platform that enables clients to mix labor resources - utilizing full-time employees, contractors, and third-party resources while easily controlling, monitoring and analyzing scheduling and operations.
Our clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources, while collecting real time job status information, and asset location data. Our platform manages time cards for employees, payments to contractors, and also provides the end-to-end business intelligence to manage the whole process with an eye towards cost control, increased profit margin, increased productivity and utilization, cycle time control and enhanced customer satisfaction.

It costs SMBs about the price of a sub sandwich per technician, per month, to use to manage their businesses. And, it's completely integrated to our ServiceOperations product so SMB field service organizations benefit from a single platform on which to manage jobs coming from any ServicePower client.

You can read part one of my chat with Mark, including how the cloud can make business simpler, here.

Tags: cloud business, cloud computing, cloud trends, Service Power, SMB trends

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