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BizReport : Trends & Ideas : February 15, 2013

80% of Americans support U.S. Postal Service mail delivery cut

A broad majority of Americans agree with the U.S. Postal Service's decision to cut Saturday delivery of first-class and other mail, according to a survey commissioned by the Service and conducted by Ipsos.

by Helen Leggatt

usps logo.jpgSnail mail was down 5% in 2012 from 2011 and, according to postmaster general Patrick Donahoe, the U.S. Postal Service lost $15.9 billion last year. That's 3X the $5.1 billion loss reported in 2011.

Eighty percent of the 1,022 Americans surveyed by Ipsos for the U.S. Postal Service say that, rather than be a tax burden, they support U.S. Postal Service's decision to cut Saturday deliveries.

Support was equally as strong among Americans in urban, suburban and rural areas and, for over two-thirds, the expectation that it would impact them personally was "not very much" (46%) or "not at all" (22%).

"Market research conducted over the last several years by the Postal Service and numerous news outlets consistently showed 70% of Americans supported the move to a five day delivery schedule," says Toni DeLancey, senior manager of public relations and the U.S. Postal Service. "With our new plan to maintain six-day package delivery, we expected higher support, which is reflected in this new survey."

Tags: Americans, consumer survey, mail service, snail mail, USPS

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