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BizReport : : December 03, 2012


Digitas/Brandwatch eavesdrop social to ascertain holiday gifting trends

Consumers use social to discover what others are recommending, to share their own recommendations with others and even to vent their frustrations. Retailers can use this consumer sentiment to predict market trends, as Digitas and Brandwatch demonstrate with their latest research.

by Helen Leggatt

christmas-present-11.jpegIn the first of a new series of research from Digitas and Brandwatch, real-time snapshots of consumer trends and preferences were analyzed to alert retailers to this holiday season's gifting trends.

Conducted during the week ending 26 November, 2012, the analysis shows the most desirable gifts this year are gadgets. Of 24,042 mentions naming products of interest, 34% were gadgets, specifically smartphones and tablets. Figures recently released by The Consumer Electronics Association (CEA) forecast 32 million tablets will be sold in the US alone over the Christmas period, up 112% from last year.

In the Digital/Brandwatch research entertainment items such as books, movies and show tickets came second to gadgets (22%) followed by clothing (20%).

While one might expect the majority of gifting and holiday conversations to come from tech lovers and parents, they came second and third respectively to car enthusiasts. Furthermore, of the 9,315 mentions identifying who people were shopping for, the majority (58%) was concerned with shopping for themselves.

Walmart was found to be social users' top in-store destination, mentioned by 24% of the 84,966 naming shopping destinations, followed by Target (21%), Best Buy (14%) and Macy's (12%).

Tags: consumer insight, gifting, holiday 2012 trends, social media










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