Search BizReport
News by Topic
Marketing
- Advertising
- Search Marketing
- Email Marketing
- Loyalty Marketing
- Mobile Marketing
- Social Marketing
- Viral Marketing
- Trends & Ideas
- Internet Marketing 101
Beyond Marketing
BizReport : Internet : September 20, 2012
Airline ups the ante with free mile-high Wi-Fi
Today's air travelers want Wi-Fi and airlines are luring passengers with the promise of mile-high browsing. While some passengers would be prepared to pay a small fee, and airlines debate how much to charge, one airline has thrown down the gauntlet with the offer of free in-flight Wi-Fi.
The contents of a leaked JetBlue memo have today been confirmed by the airline. From the start of 2013, aircraft in the company's fleet equipped with in-flight Wi-Fi will offer the service for free.
Recent research from airline search engine Fly.com found that the majority (65%) of U.S. travelers think it is important that airlines off in-flight Internet access. However, almost half (49%) said they don't expect to pay extra to use their Internet connected devices and 27% would pay no more than $5.
So, that means JetBlue will become a serious option for those wanting to stay connected during air travel.
But, the free offer may not be available for long.
JetBlue, who will use ViaSat to provide the Wi-Fi service, will only provide the service for free until it become available on 30 aircraft. After that, email and browsing will remain free but streaming of films will attract a fee.
The rather exuberant, leaked memo that was first reported by The Verge earlier this week also reveals that JetBlue's Wi-Fi will be faster than its competitors.
"Our Wi-Fi will be lightning fast. In a series of tests, ViaSat's staff was able to load 10 web pages through our satellite service in an average of 1 minute, 18 seconds! The second-fastest service, commonly deployed by our competitors, took as long as 8 minutes, 42 seconds!"
Tags: airline industry, in-flight Internet, travel industry, travel trends, Wi-Fi trends
Tweet
Subscribe to BizReport
Please enter your e-mail here:
Latest Headlines
- App Store hits 50 billion milestone, Google Play not far behind
- IBM: Mother's Day shopping goes mobile
- Service industry occupations not safe from technology
- How webrooming is taking over ecommerce
- Report: Strong digital presence key to success
- Report: SMBs falling behind in tech
- Mobile the boost loyalty programs need
- British Land: UK retail stores must adapt or die
Featured White Papers
- Top 10 Online Brand Protection Strategies for 2013
Whether stealing web traffic, pirating digital content or selling counterfeit goods, online scammers are sure to continue highjacking brands for... - Get Serious About Email Marketing
Small business success starts with a solid email foundation. If you're a small business with limited resources, you need an... - The Essential Guide to Internet Marketing
Learn the latest tips and tricks to online marketing by downloading the latest edition of our most popular ebook! Whether... - Smarter Service: The Contact Center of the Future
Today's consumers expect better service, better products, and better communication with retailers. Without a single view of the customer across... - 9 Reasons Why Your Email Campaign Is Failing
When you analyze your email marketing program, what is your email data telling you? Measuring your data can be difficult,... - Deliver Extraordinary Customer Experience
Competition is fierce in today's economy and customers know this. They can easily search the Internet to find companies that...