BizReport : June 21, 2012 Archive

June 21, 2012 Archive

Social Marketing | June 21, 2012

Socialbakers reveals disappointing social media customer service response times

More research reveals the poor response consumers are experiencing from firms' social media channels. Socialbakers shows how most companies are missing out on a prime opportunity to engage consumers. >>

Trends & Ideas | June 21, 2012

Ebooks now outsell hardbacks

For the first time ever, ebook revenues have exceeded hardcovers, according to new figures released by the Association of American Publishers. >>

Ecommerce | June 21, 2012

Value doesn't always mean low or lowest price, reveals research

Despite being back in recession, British shoppers aren't just shopping around based on price, according to new research by Shoppercentric, they are increasingly looking for value. >>

Research | June 21, 2012

Study: Moms find tech engaging, distracting

A new study out from Starcom MediaVest Group and Yahoo indicates global moms are finding technology both a help and a hindrance. Researchers surveyed 4,000 mothers around the globe; they found that most moms are both finding technology a way to bond/spend time with the family and as a distraction. >>

Loyalty Marketing | June 21, 2012

Plink, LocalResponse up the ante for local consumers

Loyalty is going mobile for one platform. Plink, a loyalty/rewards program which enables consumers to earn rewards for shopping with or dining at their favorite stores and restaurants will begin a mobile phase in July. >>

Advertising | June 21, 2012

Roundup: Wildfire, Monetate, LinkedIn releases to push global engagement

As consumers across the globe look online for brand information, content and social experiences, three brands are increasing the way advertisers and brands can engage with that customer base. >>