News by Topic
- Search Marketing
- Email Marketing
- Loyalty Marketing
- Mobile Marketing
- Social Marketing
- Viral Marketing
- Trends & Ideas
- Internet Marketing 101
Report: SMBs aren't linking to social enough
Just a few days ago, data was released showing the connection between social network followers and engagement. Now, comes news from BIA/Kelsey, SMB DigitalScape and vSplash that not enough small businesses are connecting their websites and social media sites.
"SMBs worldwide are falling behind consumers in the digital commerce arena," said Neal Polachek, industry expert. "There's a tremendous opportunity for SMB aggregators and resellers to bridge this gap, but it will require strategic commitment and solid execution."
Last week, a report from Motista found that consumers who follow brands are more likely to recommend those brands and, in some cases, to pay more for the 'liked' brand's products. The news from BIA/Kelsey and vSplash is an indicator that for small businesses to reap the rewards of social media, they need to be more connected.
According to the report less than 20% of SMBs link their websites to their Facebook pages and even fewer are linking to Twitter feeds or LinkedIn pages. Previous reports have found that upwards of 60% of SMB websites (US) are missing local or toll-free phone numbers and nearly three-quarters (74.7%) don't include email links on home pages.
"Consumers are growing to expect certain levels of SoLoMo functionality," said Charles Laughlin, senior vice president and program director, BIA/Kelsey. "If SMBs don't catch up with consumers, national players could gain a critical advantage over local independent providers. At 'Search Starts Here' we'll discuss how directory publishers and other SMB aggregators can capitalize on this opportunity."
The full study results will be released April 21-24 at the Search Starts Here conference in Boca Raton, Florida.
- Release leaves power of the brand with the brand
- Pinterest improves product engagement with Rich Pins
- ONS data reveals the U.K.'s 7.1 million disconnected
- Twitter launches lead generation tool
- uTest's Apphance shows 10 times more sessions
- New social network to connection non-corp types
- Elance: Remote hiring sees 60% jump
- Engajer integrates to LinkedIn
Featured White Papers
- 54 Examples of Brilliant Homepage Design
For any given company, the homepage is its virtual front door - and face to the world. If a new...
- Learn How to Increase Traffic, Leads and Sales By Reaching More Than 11 million people on Pinterest
Pinterest isn't just another social media network. What appears to be the fastest-growing social media site ever has become a...
- Improving ROI with Marketing Optimization
The requirement to juggle multiple constraints and considerations is an inescapable part of the marketing equation. Marketing executives need a...
- Top 10 Online Brand Protection Strategies for 2013
Whether stealing web traffic, pirating digital content or selling counterfeit goods, online scammers are sure to continue highjacking brands for...
- Get Serious About Email Marketing
Small business success starts with a solid email foundation. If you're a small business with limited resources, you need an...