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BizReport : Mobile Marketing : September 08, 2011


Pew: One-quarter mobiles using LBS

When it comes to mobile, consumers want instant gratification which is pushing many to use location based services. According to new data from the Pew Internet and American Life Project about one-quarter of American adults (28%) are using mobile or social location based services for everything from directions to local recommendations for restaurants, etc.

by Kristina Knight

pew.jpgThat 28% of mobile users equals about 23% of all adults, not a bad percentage especially when paired with the fact that most LBS services point consumers to the nearest local business - the nearest Starbucks, gas station, restaurant or movie theatre.

In addition to getting directions consumers use LBS for:

  • Social network check-ins (5%) from a location - restaurant, etc. - for platforms like Gowalla

  • 9% include their location in socnet updates through Facebook, Twitter and LinkedIn

  • Some consumers also 'check-in' from their computers
  • "Americans are not currently al that eager to share explicitly their location on social media sites, but they are taking advantage of their phones' geolocation capabilities in other ways," said Kathryn Zickuhr, Pew Internet Project research specialist and co-author of the report. "Smartphone owners are using their phones to get fast access to location-relevant information on the go."

    Pew researchers surveyed more than 2,000 consumers between April 26 and May 22, 2011 to come to their conclusions.

    While one-quarter of consumers isn't a large number, it is an indicator that local businesses and larger stores need to have their information available to local consumers through mobile devices and apps. Having a simple way to find directions or get a recommendation for afternoon coffee or treats will likely lead to more foot traffic from on the go consumers.

    Tags: LBS, location based services, mobile marketing, mobile social marketing, Pew Internet, social check-ins, social marketing










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