News by Topic
- Search Marketing
- Email Marketing
- Loyalty Marketing
- Mobile Marketing
- Social Marketing
- Viral Marketing
- Trends & Ideas
- Internet Marketing 101
Study: Employees that 'cyberloaf' are more productive
Do you worry about the amount of time your employees spend 'cyberloafing'? Don't let it concern you too much because, according to a new study by staff at the University of Singapore, allowing staff to browse the Internet at work might actually be a good thing.
Research presented last week at the annual meeting of the Academy of Management in Texas revealed that 'cyberloafing', or web browsing at work, enhances productivity and refreshes tired workers' minds more so than other activities.
Browsing the Internet is better for productivity than texting with friends or sending personal emails, found the study "Impact of Cyberloafing on Psychological Engagement," by Don J.Q. Chen and Vivien K.G Lim.
The reasons behind the positive effects of browsing the Internet are logical. Dr Lim said in an email that "people usually choose to visit only the sites that they like - it's like going for a coffee or snack break. Breaks of such nature are pleasurable, rejuvenating the web surfer."
The task of replying to emails, on the other hand, was more mentally demanding and less relaxing.
"First, the compelling need to reply to a received e-mail impedes employees' psychological engagement by affecting their ability to concentrate," the researchers said in a release. "Second, when employees reply to these e-mails, they experience resource depletion, negative affect and workflow disruption."
And finally, if you are thinking of increasing the monitoring of employee Internet use at work, consider this. The research found that excessive Internet monitoring only served to make employees do it more.
The reports concludes by suggesting employers "strike a middle ground between work and cyberloafing... allow[ing] for personal Web usage as long as it is in line with business objectives. In light of this study, an acceptable Internet use policy would allow for periodic Web browsing while limiting the access to personal e-mails."
- Study: Retailers aren't ready for next-gen tech
- Expert Advice: Invest in Near Field Communications
- Top struggles for email marketers
- Campaigner suggests marketers reset campaigns not just clocks
- Brands: How to use in-memory tech to increase personalization
- Study finds mobile payments high on consumers' minds
- Does Facebook really pose a threat to YouTube?
- In a digital age Out of Home advertising memorable and complementary
Featured White Papers
- CRM and Marketing Automation Integration for the Ultimate ROI
The number of companies using marketing automation will increase by 50% by 2015, according to research from Sirius Decisions. But...
- The 5 Worst Things a Creative Can Say
Among the common phrases used in creative services teams there is a group that are deceptively harmless because we hear...
- 5 Ways to Ensure your Social Brand Gets Noticed
In the world of social sponsorships today the key to success is not just awareness but recognition. The path to...
- How Marketers Can Earn Respect at the Revenue Table
Your CEO might not care how many emails you sent last week, but they do care about revenue. To earn...
- How to Create a More Social Business
Download this whitepaper to learn about the current state of social media adoption and see where the most innovative companies...
- The Definitive Guide to Duplicate Listings
In the Local SEO biz, we spend a lot of time dealing with duplicate business listings. Duplicate records of your...