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BizReport : Social Marketing : July 06, 2009


Report: Social networks aren't working at work

It may seem that every headline is touting the monetization of social networks but a new report from Workplace Media may be showering those thoughts with cold water. According to the report social networks are working, but not while people are at work - a prime advertising time. That could put a damper on advertisers hopes for the social medium.

by Kristina Knight

The report surveyed office workers with Internet connections and found that, while 55% are social networks only 43% of those users access social nets at work. In addition, nearly 80% say they spend less than 30 minutes each day social networking.

Although the report supports the fact that social networks are growing rapidly and have a huge reach, the fact that workers aren't logging on at work could impact how brands use social sites. With an 8 hour chunk of each day and the news that these workers are spending less than an hour with social nets, marketers may want to trim or heavily target the ad spend going into social networks.

Added to that, an overwhelming 96% of respondents said social network efforts did not change their impression of a product brand; only about 11% of these workers are following the social feeds of a brand.

"When it comes to influencing brand perception and purchase decisions, the data shows
that social networking still has a long way to go," said Stephanie Molnar, CEO of
WorkPlace Media, a marketing solutions firm that specializes in targeting people in their
cubicles. "Most of our meaningful recommendations continue to be old-fashioned, word
of mouth recommendations from friends, co-workers, and/or family."

The report also found these results:

• Facebook is winning the social war with 89% of workers reporting having a Facebook account
• Most consumers are creating social profiles to stay in touch with friends/relatives
• Consumers were most likely to follow a social brand recommendation if it appealed to eating out (50%) or groceries (23%)

Tags: Facebook, social marketing, social networking, social networks, Workplace Media

Comments (2)

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Comments

I am assuming the report surveyed consumers about their social networking habits, but people on business, many of whom use social networks very effectively to communicate with customers, improve service levels and more. For business focused social networks like ours, it goes without saying that MOST of the use of our site is while at work. I think consumers would be more willing to access social networks in the workplace too, but companies frequently stop them from doing so, either through written policy or IT security measures to support written policy. Ian Hendry CEO, WeCanDo.BIZ http://www.wecando.biz

Posted by: Ian Hendry on July 6, 2009 17:19

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