Taleee gives etailers real-time consumer opinions

Although there are other customer satisfaction companies out there, Taleee has set things up differently: they take the pulse of a product from across the web rather than from one or two websites. From that pulse Taleee determines a Universal Rating; in this way etailers can potentially better engage and convert consumers by giving them access to the thoughts and opinions of a large group of other consumers.

Because Taleee takes the pulse from across the web millions of consumer voices are considered and will impact the rating. This gives consumers a better idea about the product in question and gives marketers using the system another selling point: product satisfaction.

Just how important is a consumer's opinion? Invaluable when you consider that more than 90% of online shoppers look for ratings and reviews before making that purchasing decision. If a consumer can't find this type of information on a website, they will keep looking until they find satisfaction numbers, costing etailers without ratings sales.

Tags: customer satisfaction, ecommerce, etailing, product ratings, Taleee