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BizReport : Research : April 21, 2008
In-Stat: Hosted IP Centrex shows steady growth
Here is a little good news for the digital world: according to a recent report from In-Stat, hosted IP Centrex seats continue to show steady growth worldwide.
"We are seeing fragmentation in the hosted IP Centrex space where some providers give customers the tools to self-install and maintain services with web-based tools, while others are more proactive in addressing and managing front-end network integration issues and the long-term data and voice communications needs of multi-site businesses," says David Lemelin, In-Stat analyst. Both of these options are viable for local carriers according to the report.
The report forecasts that hosted IP Centrex seats will reach more than 6 million in the US by 2012. Worldwide, hosted IP Centrex seats are predicted to reach just over 14 million. The highest penetration of this area will be from the government vertical sector. In years past (2006 and 2007 most recently) the highest growth in this sector was from real estate, however real estate growth has tapered off this year and is basically stagnant.
As Hosted IP Centrex continues to show steady growth over the coming years, TDM Centrex seats are predicted to decline. This is likely because local exchange carriers are migrating their customers to IP to keep them happy.
Tags: In-Stat, IP Centrex, online research
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