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BizReport : Ecommerce : October 11, 2007
U.K. postal strikes threaten online business
The most severe postal strikes to hit the U.K in nearly two decades could spell disaster for many online companies as the holiday season looms.
Some online businesses, such as Amazon, have experienced enough postal strikes to have a contingency plan. However, many online retailers who rely on the Royal Mail to despatch their goods may find customer confidence in the postal system affecting sales.
"The strike is destroying the industry. Our industry works on confidence and trust of the customers. The Royal Mail is the only doorstep delivery business in the UK,” said James Roper, Interactive Media in Retail Group’s chief executive. “The uncertainty that this is bringing into the market place is a nightmare. It is particularly hard for small firms who do not have the means to engage a replacement carrier at short notice."
APACS in the U.K. is advising consumers to go online to pay bills and send invoices to ensure they aren’t delayed in the mail.
Tags: online delivery, postal strike, Royal Mail, U.K.
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Comments
Really!! This is alarming especially we are now reaching the Holiday season.This only goes to show that there are numerous factors to be considered when planning to get in to this league and definitely one of those is when uncertainty strikes. The affected companies is now applying there contingency plan to situation like, right?
Posted by: dedicated staff on October 17, 2007 12:25